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Str8shiftDigital

Legal

Terms of Service

Last updated: June 9, 2026

These Terms of Service (“Terms”) govern your use of str8shift.com and straightshiftdigital.com, and any services provided by Straight Shift Digital LLC, operating as Str8shift Digital (“we,” “us,” or “our”). By accessing this website or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use this site or our services.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services or submit inquiries through this website. By using this site, you represent that you meet these requirements.

2. Services

Str8shift Digital LLC provides web design and development, branding and logo design, e-commerce and merch store builds, and social media and marketing services. Specific deliverables, timelines, and pricing are agreed upon in a written project agreement or proposal prior to the start of any work.

We reserve the right to decline any project at our discretion.

3. Quotes, Proposals, and Project Start

Free quotes provided via our contact form or discovery call are non-binding estimates. A project officially begins only after both parties have agreed on scope, pricing, and timeline in writing (email is sufficient), and the required deposit has been received.

We are not obligated to begin work until a deposit is received and confirmed.

4. Payment Terms

Deposits. A 50% deposit is required to begin any project. Deposits are non-refundable once work has commenced. The deposit amount is fully credited toward your total project balance.

Final payment. The remaining balance is due upon project completion and before final files or site launch. We reserve the right to withhold delivery of final work until payment in full is received.

Retainers. Monthly retainer services are billed at the start of each billing cycle via Stripe. Retainers may be cancelled at any time; cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time within a billing cycle.

Late payments. Accounts more than 14 days past due may result in suspension of services until the outstanding balance is resolved.

5. Revisions

Each project includes a set number of revision rounds as specified in your project agreement. Revisions beyond the agreed scope may be billed at our standard hourly rate. Revisions do not include changes to the original project scope; such changes constitute new work and will be quoted separately.

6. Client Responsibilities

You agree to provide all necessary materials (including content, copy, images, logos, and access credentials) in a timely manner. Delays caused by late delivery of client materials may result in adjusted timelines and do not entitle you to a refund of any deposit paid.

You represent that all content you provide is lawfully owned or licensed by you and does not infringe any third-party intellectual property rights.

7. Intellectual Property

Client ownership. Upon receipt of final payment in full, you own all final deliverables created specifically for your project (logos, custom design files, website code built for your project).

Third-party assets. Licenses for stock photography, fonts, plugins, themes, or other third-party assets used in your project remain subject to their respective license terms. We will disclose the use of any such assets.

Portfolio rights. We retain the right to display your completed project in our portfolio, on our website, and in our marketing materials unless you request otherwise in writing prior to project completion.

Our tools and frameworks. Any proprietary code, frameworks, or methodologies we use that are not specific to your project remain our intellectual property.

8. Confidentiality

We will keep your business information, project details, and any sensitive materials you share with us confidential and will not disclose them to third parties except as required to deliver your project (e.g., sharing access with a hosting provider) or as required by law.

9. Cancellations and Refunds

If you cancel a project after work has commenced, you forfeit the deposit. If cancellation occurs after more than 50% of the work is complete, you may owe additional compensation proportional to the work completed. We will provide an accounting of work completed upon request.

If we cancel a project through no fault of your own, we will refund any deposit paid for work not yet completed.

10. Warranties and Disclaimers

We deliver all work with professional care and skill. However, we make no guarantee of specific business outcomes, search engine rankings, conversion rates, revenue, or audience growth resulting from our work.

The website and all services are provided “as is.” To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Str8shift Digital LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or this website.

Our total liability for any claim arising out of or related to a specific project shall not exceed the total amount you paid to us for that project.

12. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Bell County, Texas.

Before initiating any formal legal proceeding, both parties agree to attempt to resolve disputes informally by contacting us at contact@str8shift.com.

13. Changes to These Terms

We may update these Terms from time to time. Changes become effective when posted to this page with a new “Last updated” date. Where required by law, we will provide additional notice of material changes. Continued use of our website or services after changes are posted indicates your acceptance of the updated Terms.

14. Copyright and DMCA

This website does not solicit or host user-generated content. All content is created by or licensed to Straight Shift Digital LLC.

If you believe any content on str8shift.com or straightshiftdigital.com infringes your copyright, you may submit a written DMCA takedown notice to our designated agent. Your notice must include: (1) identification of the copyrighted work claimed to be infringed; (2) identification of the infringing material with sufficient information for us to locate it on our site; (3) your name, address, telephone number, and email address; (4) a statement of good faith belief that the use is not authorized by the copyright owner, its agent, or the law; (5) a statement, made under penalty of perjury, that the information in the notice is accurate and you are authorized to act on behalf of the copyright owner; and (6) your physical or electronic signature.

DMCA Designated Agent

Straight Shift Digital LLC · Attn: Copyright / DMCA

Killeen, Texas, United States

contact@str8shift.com

Counter-notices: If you believe content was removed in error, you may submit a counter-notice as described in 17 U.S.C. § 512(g). We will restore content if we do not receive notice of a court action within 10–14 business days of forwarding your counter-notice to the complaining party.

Repeat infringers: We reserve the right to terminate access to our services for users who are repeat infringers in appropriate circumstances, consistent with 17 U.S.C. § 512(i).

15. Contact

For questions about these Terms, please contact us:

Straight Shift Digital LLC

Operating as Str8shift Digital

Killeen, Texas, United States

contact@str8shift.com